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About the Center

The Center for Business and Social Analytics (CBSA) is set up with the mission to study timely business and social problems by utilizing the big data available on the Internet. Our research is rooted in a broad range of data sources, including social media posts, publicity, user-generated content, user likes and follows, and other social, business, and interpersonal exchanges. We draw on the strengths of faculty and researchers from diverse disciplines such as business accounting and economics, information systems, decision analytics, finance, computer science, and humanities and social sciences. By leveraging a multidisciplinary approach, we aim to produce empirically-grounded research that can inform both business practice and public policy.

CBSA actively seeks collaboration with other academic, public, and private organizations that share the same vision of cultivating and analyzing social big data to uncover novel insights and knowledge. We welcome academic scholars and industry practitioners to work with us on addressing emerging business and social problems for the long-term betterment of Hong Kong and beyond.

Vision

To be a center of excellence utilizing social big data to produce timely research and insights for the betterment of Hong Kong and the broader society

Mission

Address timely business and social problems by utilizing the big data on the Internet

Values

Research excellence

Rigorous and unbiased methodologies

Evidence-based analysis

Quality business and social insights and impacts

Inclusive and collaborative research

NEWS
Resurgence of Mainland Chinese Tourists during the Holidays: Insights For the Tourism Industry (in Chinese)
Posted on: Fri Apr 12 2024

CBSA in the Media: 香港經濟日報HKET

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NEWS
Hong Kong Needs to Revitalize Tourist Appeal; Monthly Fireworks Ignite Social Media Buzz in the Mainland (in Chinese)
Posted on: Thu Mar 07 2024

CBSA in the Media: 香港經濟日報HKET

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NEWS
Winners Announced for the CBSA-Wisers Analytics Challenge @HKUST 2023/24: Empowering Data-Driven Innovation in Risk Management
Posted on: Tue Feb 27 2024

Organized in partnership with Wisers Information Limited, the 3rd edition of the Analytics Challenge @HKUST aims to promote the application of social big data and data-driven innovation to enhance risk management practices in Hong Kong.

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CONTACT US
Center for Business and Social Analytics
Rm 6061, Lee Shau Kee Business Building, HKUST
+852 3469 2637
cbsa@ust.hk